400+ Logo Watches & Clocks, from $4.99
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What is an e-Sample?
How long it takes for receive an e-Sample?
How much does it cost?
How do I know which watch to choose? Where do I start?
How to Place an Order?
How to Pay for the Order?
When is Payment Due?
When Will I Get My Receipt?
What is an Approval Prototype?
When Can I Expect To Receive It? How do I Know My Order Status?
When Will I Receive My Order? How Much Is Shipping?
How Can I Trace My Order Once It Has Shipped?
Do You Ship Internationally?
How Many Days Does It Take For My Order To Arrive?
Which Carrier Do You Use?
What is Fotowatch's Return Policy?
Can I Use Your Carrier for Returns?
How Much Is Return Shipping?
Will I Have to Pay Additional Charges for Returns?
Do You Match Price?
Is There A Minimum Order Quantity?
Can Fotowatch Bill Us For Our Order?
When Will We Receive Our Final Invoice?
Do watches come with a warranty/guarantee?
For Domestic Orders, Are State Taxes Applicable?
For International Orders, Who Pays Import Duties and Tax
Free e-Sample Return to TopWhat is an e-Sample?
An e-Sample is a virtual sample of the watch that you've chosen, customized with your company / organizational logo. The e-sample acts as your convincer because you can see in advance exactly how well your logo looks on the dial of your chosen watch! See the exact size, position, & coloring of your logo on the watch dial. Take comfort in knowing that any potential "oops!" have been taken care of in advance.
How long it takes for receive an e-Sample?
Choosing A Watch - Where to Start Return to TopHow do I know which watch to choose? Where do I start?
A good idea is to first consider your budget. If you're looking to spend between $4.99 and $36.99 per watch, then a good place to look would be our Special Promotions section. There you will find more than 150 quality watches to choose from, all within your price range.
If you're looking to spend a little more, we'd suggest our Corporate, Sports & European Watch sections where you'll find more than 250 high quality watches to choose from. We know that's a lot of choice! But we make it easy for you...
We offer our customers the Quick Tour which shows sample pics of all of the watches featured in our Corporate, Sports & European categories. See everything at a glance and know where you're going before you go!
On all of our pages you will find a handy dropbox listing of all watch categories. You can travel seamlessly between pages and categories at your convenience.
How To Place An Order Return to TopHow do I place an order?
Fotowatch provides a detailed Preliminary Order Form for your convenience.
Please fill it in, and send the completed order form to us online.
You will then receive, via fax, your detailed Order Confirmation for your signature and approval. The Order Confirmation contains all of the details of your order and can be modified or corrected before signature and return.
What are my payment options?
Approval Prototype Return to TopWhat is an approval prototype?
The approval prototype is the actual physical watch that you have ordered with your logo on the dial. It is provided to the customer before launching full production of your order. The customer receives the prototype, looks it over, and confirms whether all logo and watch details are conform to the order details.
In other words, it's your insurance that there will not be any unexpected surprises upon delivery of your order. It is your insurance against the "oops" factor. You'll know what's in the delivery package before you open it!
When can I expect to receive my approval prototype?
Order Status Return to TopHow will I know the status of my order?
Fotowatch will e-mail you regular updates of your order status.
When will I receive my order?
Shipping Return to TopHow much is shipping?
Shipping is free on all orders of 200 or more pieces of any model from our web site to any U.S. destination. Low shipping rates apply for all orders under 200 pieces as well as for our non U.S. customers. Please contact us for details.
In addition, customers have the option of having their order shipped using their own carrier. Carrier account details would need to be provided on the order form.
How do I track my order once it has shipped?
Do you ship internationally?
How many days does it take for my order to arrive?
Returns Return to TopWhat is Fotowatch's return policy?
All logo watches are warranted for 1 year from date of purchase against defective materials or workmanship. Please notify us via email at servicefotowatch.com should you need to return a watch which is under warranty. Insure to specify in your email a precise explanation of the problem.
Before returning any watches you will need to have a return authorization number provided by us. Any watches being returned without a pre-assigned return authorization number will be not be accepted. We suggest that you insure your watch(es) during ship.
Will I have to pay additional charges for returns?
Pricing Return to TopDo you match price?
Most all of the logo watches featured on our web site are exclusive to this site. However, in the rare event that a customer finds an identical watch for a lower price elsewhere, we will be happy to discuss price matching.
Important: The watch would need to be identical in every way to the Fotowatch model featured (including but not limited to quality, movement, case & strap material, style, etc.).
Quantity Return to TopIs There A Minimum Order Quantity ?
Special Offer: ONE Price NOW - MOQ 6 piece minimum Corporate Gift Watch
Special Promotions: 25 piece minimum
Sports, Corporate & European
Logo Clocks: 100 piece minimum
Billing Return to TopCan Fotowatch bill us for our order?
All orders are payable at time of order. Special payment arrangements can be made with long-time customers on a case to case basis.
Warranty Return to TopDo watches have a warranty / guarantee?
All watches come with a 1 year limited warranty against defective materials or workmanship.
Duties and TaxesReturn to TopFor domestic orders, are state taxes applicable?
Fotowatch is an Illinois based company. All orders purchased by a company in Illinois or delivered to an address in Illinois will be assessed the applicable state tax.
If you have any questions not addressed here,
please contact our Customer Service Team at servicefotowatch.com